Account Manager (In Training)

Job Type: Full-Time

Hours: M-F, 8am-5pm

Location: Onsite, Raleigh, NC

About SimPL Freight Solutions:

SimPL Freight Solutions is a managed transportation partner built to remove complexity from logistics. We specialize in delivering customized, dependable, scalable transportation solutions through disciplined execution, strong carrier partnerships, and proactive account management.

At SimPL, we believe great account management is about anticipation, ownership, transparency, and communication. Our teams work as an extension of our customer's operations -solving problems before they escalate and continuously improving how freight moves.

Position Overview:

This is an Account Manager in Training role that is a structured 6-month development program designed to prepare you for a full Account Manager position with SimPL Freight Solutions.

This is an ideal role for someone who is organized, customer-focused, and eager to build a long-term career in logistics. You'll learn how managed transportation accounts operate from the inside out - working directly with an experienced Account Manager and Strategic Account Manager to support customer success.

By the end of the program, you’ll be equipped with the skills, confidence, and hands-on experience to step into an Account Manager role and take ownership of customer relationships.

What You’ll Do:

• Train side-by-side with an experienced Account Manager and Strategic Account Manager
• Learn the fundamentals of freight operations, managed transportation, and account execution
• Support day-to-day customer operations, including shipment tracking, issue resolution, and customer communication
• Assist with account documentation, SOPs, and performance reporting
• Partner with internal teams (operations, technology, accounting, compliance) to ensure smooth execution
• Participate in agenda generation for customer calls and internal strategy discussions
• Develop strong communication, organization, and problem-solving skills in a fast-paced environment

Upon completion of the 6-month program, high-performing Account Managers in Training will be eligible to transition into a full Account Manager role with increased responsibility, ownership of customer accounts, and long-term growth opportunities within SimPL.

What We’re Looking For:

• Bachelor’s degree in Business, Communications, Supply Chain, or related field required
• 1-year minimum customer service experience required
• Full-time availability and ability to work 100% on-site in Raleigh
• Strong written and verbal communication skills
• Highly organized with strong attention to detail
• Coachable, eager to learn, and open to feedback
• Comfortable working in a fast-paced, team-oriented environment
• Experience with Microsoft Office, CRM systems, or logistics software is a plus, not required

What We Offer:

• A competitive base salary of $50,000 and commission opportunities
• Career growth, development, and advancement opportunities
• Collaborative, supportive team environment
• Excellent benefits including:

• • Medical, Dental and Vision Insurances
    
  • Life and Disability Insurances
  • Pet Insurance, Accident, Critical Illness, Legal, Identity Theft, Telemedicine, etc.
    
    
• Company 401K plan with a company match
• 15 PTO days and 9 paid holidays
  
  

To Apply:

Please submit your resume and cover letter to Recruiting@simplfreight.com

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of
employment visas at this time.

Synchrogistics is an equal opportunity employer committedto fostering an inclusive environment that values diversity. Employmentdecisions are based on qualifications without discrimination based on race,color, religion, national origin, sex, age, sexual orientation, veteran statusor any other characteristic protected by law.